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Microsoft LyncOur current Lync offerings include:
Microsoft Lync 2010 Basics (end user)
(for Windows users) Lync 2010 Basics (end user)Microsoft Lync 2010 provides a single interface on your computer that unites voice communications, instant messaging, and audio/video conferencing all at once. In this 3-hour hands-on instructor led workshop, attendees will learn how to start and sign on to Lync, learn how to navigate the Lync 2010 program window, learn about presence (availability status), add contacts to their contact list, and find help resources.Next attendees will learn how to use the voice and video features of Lync, including how to adjust audio settings, how to make and receive a phone call, a conference call, and a video call. Attendees will practice transferring and forwarding calls and learn how to check for missed calls and voicemail messages. Instant messaging is another form of communication in Lync. Attendees will learn how to start an instant message, how to reply, and how to format text in an instant message. Attendees will experience sharing their desktop or program window with someone else and see how easy it is to share files using Lync. Finally, the integration between Microsoft Outlook 2010 and Lync will be explored, including how easy it is to communicate with others from within an email message or calendar event.
Lync 2011 Basics for the Mac (end user)Microsoft Lync 2011 provides a single interface on your computer that unites voice communications, instant messaging, and audio/video conferencing all at once. In this 3-hour hands-on instructor led workshop, attendees will learn how to start and sign on to Lync, learn how to navigate the Lync 2011 program window, learn about presence (availability status), add contacts to their contact list, and find help resources.Next attendees will learn how to use the voice and video features of Lync, including how to adjust audio settings, how to make and receive a phone call, a conference call, and a video call. Attendees will practice transferring and forwarding calls. Instant messaging is another form of communication in Lync. Attendees will learn how to start an instant message, how to reply, and how to format text in an instant message. Attendees will experience sharing their desktop or program window with someone else and see how easy it is to share files using Lync. Finally, the integration between Microsoft Outlook 2011 for the Mac and Lync 2011 will be explored, including how easy it is to communicate with others from within an email message or calendar event.
Lync 2010 Basics (for graduate students)Microsoft Lync 2010 provides a single interface on your computer that unites voice communications, instant messaging, and audio/video conferencing all at once. In this 3-hour hands-on instructor led workshop, attendees will learn how to start and sign on to Lync, learn how to navigate the Lync 2010 program window, learn about presence (availability status), add contacts to their contact list, and find help resources. Attendees will learn how to use the voice and video features of Lync, including how to adjust audio settings, how to make and receive a Lync phone call, a conference call, and a video call. Instant messaging is another form of communication in Lync. Attendees will learn how to start an instant message, how to reply, and how to format text in an instant message. Attendees will experience sharing their desktop or program window with someone else and see how easy it is to share files using Lync. Finally, the integration between Microsoft Outlook 2010 and Lync will be explored, including how easy it is to communicate with others from within an email message or calendar event.
Audio/Video/Web Conferencing using LyncThis new short course demonstrates how easy it is to set up and attend an online meeting using Lync 2010. Meeting schedulers will learn how to escalate an instant message or phone conversation into an audio or video conference; schedule an online meeting in Outlook 2010 using default options; customize advanced meeting options for unique meeting requirements; and schedule a meeting on behalf of another. Different meeting roles (attendee versus presenter) will be discussed; we will learn how to use a virtual waiting room known as a “lobby” for control over who attends a meeting; explore settings for audio participation only (for those attendees who do not have Lync installed); how to set up meeting tools (whiteboards, desktop, document, and application sharing); and how to create a recording of the meeting. Attendees will also learn how to join a scheduled meeting as an invited participant. This course is offered at no cost to faculty, staff and graduate students.
Lync 2010 Overview (presentation only; no fee; no registration required)Along with instructor-led, hands-on workshops for Lync, we're offering the following opportunities to attend a PowerPoint presentation on Lync 2010 features. These presentations do NOT require pre-registration, walk-ins are welcome! Microsoft Lync 2010 provides a single interface on your computer that unites voice communications, instant messaging, and audio/video conferencing all at once. In this 1.5-hour presentation, attendees will get an overview on the Lync 2010 interface, learn about presence (availability status), the use of contacts in a contact list, and how to find help resources. Voice and video features of Lync will be presented, including where to adjust audio settings, steps for making and receiving a phone call, a conference call, and a video call. Steps for transferring and forwarding calls and where to check for missed calls and voicemail messages will also be shown. Attendees will become familiar with the use of instant messages, sharing a desktop or program window, and sharing files using Lync. Finally, the integration between Microsoft Outlook 2010 and Lync will be explored, including the ease of communicating with others from within an email message or calendar event.
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